Shipping Information

We currently ship within the UK and to most EU countries.

We typically use Fulfilment by Amazon which means your order will be picked and packed at the Amazon Warehouses. You can also find our store on the Amazon website.

How Long Does It Take?

These are estimated delivery times from the date of dispatch (typically within 12 - 24 hours of placing your order).

During peak season, such as Christmas, there may be additional delay.

UK - 3 to 5 working days

EUROPE - Up to 10 working days

When we dispatch your item ...

When we dispatch your item, you will normally receive an email. (Please check your junk folder or contact us for confirmation if you didn't get one). If your item was dispatched using a courier, we will use DPD, DHL or Fedex - if you need tracking information please contact us after 24 hours have passed.

My item is missing ...

If the time frame for above shipping dates have passed and you still did not get your item, please contact us.

Please can you mark my item as a 'gift' or set a low Customs value?

We cannot mark items as a gift or set a low customs value. However, we understand some buyers may be charged Customs or Import Tax. If you need to pay a charge, scan your letter with the fees and send it to us and we will refund you this amount. We will pay for your charge.

We never include the price of the product in your invoice.

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