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Shipping Information

We ship to the UK only. Sorry, we can't ship to the EU or Worldwide at the moment.

These are estimated delivery times from the date of dispatch (typically within 12 - 24 hours of placing your order). If your order is placed before 2 PM then we will dispatch it same day. Any orders placed after this time will be processed the next working day.

During peak season, such as Christmas, there may be additional delay.

There is no dispatch over weekends or UK Public Holidays.

 

Dispatched via Royal Mail OR IP - International Shipping (no tracking information)

UK - 2 to 5 working days

EUROPE - Up to 10 working days

 

Dispatched via 24 Hour Courier or International Courier (full tracking)

UK - Next Working Day (there is no Saturday Delivery)

EUROPE - Up to 3 working days

 

When we dispatch your item ...

When we dispatch your item, you will normally receive an email. (Please check your junk folder or contact us for confirmation if you didn't get one). If your item was dispatched using a courier, we will use DPD, DHL or Fedex - if you need tracking information please contact us after 24 hours have passed.

 

My item is missing ...

If the time frame for above shipping dates have passed and you still did not get your item, please contact us.

 

You don't ship to my country!

Contact us for a shipping quote. For various reasons we do not ship to certain places and we look at each one on a case by case basis.

 

Please can you mark my item as a 'gift' or set a low Customs value?

We cannot mark items as a gift or set a low customs value. However, we understand some buyers may be charged Customs or Import Tax. If you need to pay a charge, scan your letter with the fees and send it to us and we will refund you this amount. We will pay for your charge.

We never include the price of the product in your invoice.